Insurance Brokerage
Sales reps in the Insurance Brokerage business are usually commission based employees. These reps deal with many different products from many different companies. They are constantly prospecting for new customers while at the same time servicing their current client base to grow their own business. A good insurance agent interviews a new prospect to learn their needs and then researches the products available to find one that best fulfills the clients requirements at the best possible price. Providing good customer care and support to establish a solid long term relationship with the client is the goal of every successful insurance sales rep. It is a challenge for the Insurance Brokers to demand that agents submit sales reports. A sales reporting tool that rewards the sales agent for submitting a report would be ideal.
The sales report below was sent by an insurance sales rep on his mobile device via the FrontRow Sales App. It was completed in less than 60 seconds:
- Sales Rep Bob had a pre-arranged appointment at 8 pm. on April 4/12 with home owner Jack at 15 Sorren Blvd., Hometown, USA. Bob got this lead through his own personal prospecting efforts.
- Bob discovered that Jack is looking to replace his home insurance provider.
- Jack's current home insurance package expires in 7 weeks time. His current cost is $3500.00.
- Bob booked a follow up appointment for April 10 at 4 pm. In the notes section, Bob wrote that Jack had a small claim the previous year regarding a small leak in the bathroom.
- Jack was unhappy as to the way his current company handled the claim.
Bob's manager received this report within seconds of it being sent. An automated work assignment was also forwarded to the sales support person that works with Bob to begin researching home insurance policies to meet the criteria listed in Bob's report. (Task Emails)
This Insurance Broker wished to collaberate with his agents. He wants to support them by assisting them to be productive and close business. FrontRowwas a good fit for a reporting system because of it's unobtrusive nature, speed and ease of use. Sales reps who submit reports get assisstance from the office with research, quotes and presentations. As well, the company is able to provides organizational tools to the sales reps, calendars and automatic population of information into their own client data base. This is particularly helpful to help rep stay on top of their clients. In addition, the company is able to provide back to the sales reps competitive information, product updates and bench marking insights.
FrontRowprovides to the Insurance Broker insight into the efforts of sales reps, their strengths and weaknesses, insight into their pipeling, market trends and a variety of sales metrics.
